Vendor Guide

Setup Wizard

When you register an account for the first time in foodstops, it will show an introduction of the quick setup wizard.

After clicking Let’s Go! button, the wizard takes you to the store setup page where you have to provide details about your store. When are you done, click on the Continue button.

For now, you are not required to update your accepted payment method until further announcement from the foodstops team.

After providing all the information, click on the Continue button. It will show you a confirmation message and ask you to go to your store dashboard. You can also return to the foodstops homepage by clicking on the link at the bottom of the wizard.

Please Note: You can skip this step, but you have to include this information later from your Store Setting page. Do not worry if you encounter some settings which is still not able to be configured yet as we are still trying our best to fully develop this whole awesome platform for you.

Setting Up Your Store

To kick start your business on our platform, simply follow the steps below to set up your store. Navigate to Vendor Dashboard → Settings → Store.

i. The top progress bar provides suggestions on how to make your store more appealing to the customers.

ii. Store banner represents your store concept in one big image. So, make sure the banner reflects what you are actually selling on this platform. You should use a good visual interactive image to grab the attention of the customers.

iii. Upload a suitable profile picture which will be displayed publicly on your store page.

iv. A professional store name is important as it helps your store to appear more reliable and customers will be more likely to remember you if your store name reflects what you are selling here.

v. Choose the relevant store categories that represents what you are selling. By default, there are some predefined store categories that you can choose. You can choose one or few categories that best define your store. However, if you think they are not suitable, you may choose Uncategorized category for now and maybe we might create the right category for you in future.

vi. You can customize how many products to show per page. The ideal range is from 10 to 30. Displaying too many products on a single page will project an image of unorganized and complexity. You definitely want your customers to browse all the products in your store comfortably and simplicity may be of service here.

vii. Provide your physical store address which will be displayed publicly on your store page. Displaying your store address helps to increase the chance of your physical store being discovered and increase the visits to your store. If you have a physical store and you accept customers to walk-in, then entering your store address here will definitely be helpful.

However, if you are a home-based seller or you do not want to accept walk-ins, then you are not required to provide your address.

Please Note: None of these fields are mandatory. If you do not want to display your store address, then you can totally skip this section. You are only required to select the Country from the drop-down menu.

viii. Provide your contact number which will be displayed publicly on your store page. This enables the customers to contact you and place their orders directly with you.

ix. Showing your email address on your store page will also act as another communication channel for your customers to connect with you. Check this box to display your email address publicly. But, if you are not able to provide immediate response through email or you prefer to use other communication channels more, then you may leave the box unchecked.

x. Enable More Products tab on a product single page view to allow the customers to discover other products you are selling when they view any of your product. Check the box to improve the discoverability of your products.

xi. The map shows your store location in the map view. Click on the Search Map button and enter your specific address here to locate your store location on the map view. If you do not want to show your exact location publicly, then you may just enter the general location area like city or town name, so that the customers will at least have an idea of where you are from.

xii. Check the box to show your terms and conditions on your store page. This section allows you to specify your store terms and conditions so that the customers are well aware of it before they place an order. You can include any information here like your delivery terms and coverage, or any important notes that you want to highlight to the customers.

xiii. You can manage your store opening hours by checking the box here. Setting your store opening closing time helps the customers to know when they are able to contact you and expect your response.

xiv. Store open/close notice is a short message that will be displayed on your store page to notify the customers whether you are opening or closing. By default, the message is set as Store is open/closed. You may customize your welcome message here, but keep it short and sweet.

xv. Set your store on vacation mode by checking the box Go To Vacation. For whatever reasons, there are times when you are temporarily unable to fulfill the orders. So, the vacation mode will prevent the customers from placing orders with you during the period. You can set either instantly close or specify a date range of when you want to activate the vacation mode along with your customized message.

xvi. Biography allows you to tell your story to the customers and makes you stand out from a pool of other similar sellers. You may write about how your store or products came about, your promise to the customers or anything that will help to build more customer trust.

Voila! You are now done with setting up your store. Wish you success in your business and hope you find the true values of what we believe this platform delivers to you.

Vendor Dashboard

Vendor Dashboard gives you quick insights of the overall summary of your store performance and activities in terms of sales, earnings, pageview, orders, reviews and products.

There is also an announcement section whereby it displays all the latest announcements from the foodstops team. Besides, it will also provide suggestions on how to make your store more appealing to your customers through the progress bar at the top.

Please Note: This dashboard overview will only work in the next phase when we enable customers to purchase directly through our platform.

Create New Product

Go to Vendor Dashboard → Product → Add New Product.

Provide all the basic details about the product. The basic details include:
i. Product name, price, and description. Discount price is optional.
ii. Select category. By default, you can only select one category for every product from the predefined categories in the drop-down menu.
iii. Select tag. Select any predefined tag that is relevant to the product in the drop-down menu. This tag represents the delivery area in which the product can be delivered.

Next, click on the Create Product button. It will create the product and redirect you to the product edit page, where you will be able to add more information about your product. If you want to create the product and add another one immediately, click on the Create & Add New button.

iv. In the product edit page, there is an option to select a product type. You can select either a Simple, Variable, or Group Product.

v. Manage inventory. This section allows you to manage inventory for the product. None of these fields are mandatory. If you do not need to add stock quantity and if it is just a simple product, then you can totally skip this section.

vi. Set product geolocation. If you have configured the geolocation in your store settings, then you may just leave the setting as it is. Just check the box Same As Store and this is it.

vii. Set shipping and tax. If you have configured the shipping in the dashboard settings, then you may just leave all the settings as it is. You do not have to input any data in this section. None of the fields are mandatory here. Check the box This Product Requires Shipping and this is it.

viii. Other options. By default, the product is set to be visible on the website. You can write a custom message in the Purchase Note if you want the customers to receive the message right after purchasing the product. You can check/uncheck the box Enable Product Reviews to enable/disable reviews for the product from the customers.

Product Listing Types

There are 3 product types for every listing: simple, variable, and group.

  1. Simple Product
    This type of product is simple and has no variants, which does not require any other information to define different variants.
  2. Variable Product
    A variable product is a product that has different types of variants. This option enables you to add variations on a product with control over prices, stocks, image, and more for each variation. Follow the steps below to create a variable product:

    i. Enable variations. Select Variable on the Product Type drop-down menu. Then, a new section named Attribute and Variation will appear below to input the variations.

    ii. Create attributes. This section allows you to manage different variations and attributes for the variable product. You can create a new attribute by selecting Custom Attribute and click on the Add Attribute button.

    Next, provide the attribute name and their values. You can add as many variations and attributes as you want. When you are done, check the box Used For Variations and click on the Save Attribute button.
    Next, to create new variations of the product from the provided values, select Create Variations From All Attributes. You can also create a single variable according to your requirements by selecting the Add Variation option.

    After choosing your option, click on the Go button and the system will generate possible variations from your attributes automatically and will prompt you to add prices for those variations.

    iii. Edit and save variations. Now, you can edit generated variations according to your requirements. Click on the down arrow button of any of the variations that you want to edit. It will open the description and SKU option for that variation. Enter the price, dimensions and SKU for your variation. You can also include shipping class, tax class and variation description for this variation of your product. You can also remove any of the variations that you do not have available for this product. After you are done with editing the variables, you can save the variation by clicking on the Save Variations button.
    iv. Remove variations. If you want to remove any variation, then click on the Remove button of the variation.

  3. Group Product
    A group product is a parent product, so there is no price field. Follow the steps below to create a group product:

    i. Create parent group product. Create a new product and select Group Product from the Product Type drop-down menu.

    ii. Create child product.
    As this is the child product, the category of the product must be the same as the parent product.

    Also, this product needs to be hidden from the catalog. So, create a new product and under the Other Options section below, there is a visibility field. You need to set it hidden and save the product.

    iii. Link the child product to the parent product. Go back to the parent product and under the Linked Products section below, select the child product in the Grouped Products field and link them both.

    Please Note: Please wait for the admin’s approval of the listings before you can link them together.

    iv. Follow steps ii and iii to link more products to the parent product. After creating and linking all the child products to the parent product, you will get a group product.

Inventory

To manage the inventory for a product, you can find a section named Inventory on the product listing page. Below are the features available to help you in managing the inventory.

i. Stock Keeping Unit (SKU) is a unique set of characters which should not match any other product.

ii. Product Stock Management is a feature that enables you to set the stock quantity by checking this box. Let’s say you have 10 units of the product and you do not want to receive after orders are placed for 10 units. If you enable stock management and enter 10 in the quantity field, then after 10 units are ordered, this product will show a message that all the quantities are sold and there is no stock.

But, if you want to take some pre-orders before your next batch comes up, you can Allow Backorders to let the customers place orders even if the product is out of stock.

iii. Order restriction allows you to restrict only one quantity of this product to be bought in a single order. Check this box if you want to restrict one unit per order.

Please Note: None of the fields are mandatory, so you can skip the section if you do not need to add stock quantity because you will always have the product in stock.

Coupon

Coupons can be a good way to retain your loyal customers as well as gain new customers. There are 2 types of coupon that you can create:

  1. Fixed Amount Discount
    Customers will get a fixed amount discount stated on the coupon. Whatever their total order amount is, they will get the same amount discount. There are two types of fixed amount discount you can apply which are either on product or cart.

  2. Percentage Discount

    Customers will get a discount depending on their order total amount. They will get a discount of the percentage that is stated on the coupon. This discount type can only be applied on product basis.

To create a new coupon for your store, navigate to Vendor Dashboard → Coupons. Then click on Add New Coupon.

Enter the details for the coupon in the following fields. The fields included are:

  • Coupon title. Give the coupon a name.
  • Description. Write what the coupon is about.
  • Discount type. Select between percentage and fixed amount for the coupon.
  • Amount. Add the discount amount.
  • Email restrictions. Choose to limit the coupon to certain emails if you like. If you insert an email, then only customers with that email would be able to use the coupon.
  • Usage limit. Add the number here if you want to limit the coupon usage to a certain amount.
  • Expire date. If you want the coupon to remain usable only up to a certain time, select the expiry date from here.
  • Exclude sale items. Check this box if you want to opt out of sale items from the coupon offer.
  • Minimum amount. Select the minimum amount an order should be for a customer to apply the coupon.
  • Product. Select whether the coupon can be used for one, multiple, or all the products you are selling in your store.
  • Exclude products. You can exclude the coupon from applying to a particular product or multiple products.
  • Show on store. Check this box to display the coupon code on your storefront.